Privacy Policy - Gardeners Lambeth

At Gardeners Lambeth, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect various types of information to provide and improve our services to you:

Personal Information: Including but not limited to your name, email address, phone number, and postal address.
Non-Personal Information: Such as browser type, operating system, and browsing behavior on our website.
Payment Information: If you make a purchase, your payment details are processed securely.
Cookies and Tracking Technologies: To enhance your user experience and analyze site usage.

2. How We Use Your Information

Your information is used for the following purposes:

Service Delivery: To provide the services you request efficiently and effectively.
Communication: To communicate with you about your orders, inquiries, and updates.
Improvement of Services: To understand how users interact with our website and services, allowing us to enhance your experience.
Marketing: With your consent, to send you promotional materials and updates.
Security: To protect against unauthorized access and other security threats.

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Requirements: To comply with legal obligations, such as responding to subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is only accessible by authorized personnel. We utilize encryption technologies and adhere to industry best practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain exceptions.
Opt-Out: You can opt out of receiving promotional communications from us at any time.
Data Portability: You can request to receive your personal information in a structured, commonly used format.

To exercise these rights, please contact us through our designated communication channels.

6. Cookies and Tracking Technologies

Gardeners Lambeth uses cookies and similar tracking technologies to enhance your browsing experience and gather information about visitors and visits to our website. You can control the use of cookies at the individual browser level, but please note that disabling cookies may affect the functionality of our website.

Types of Cookies We Use:

Essential Cookies: Necessary for the operation of our website.
Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Functional Cookies: Allow our website to remember choices you make and provide enhanced, more personalized features.
Advertising Cookies: Used to deliver relevant advertisements to you.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

8. Children's Privacy

Our services are not directed towards children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

11. International Data Transfers

If you are accessing our services from outside your country of residence, please be aware that your information may be transferred to, stored, and processed in countries outside of your own. We ensure that appropriate safeguards are in place to protect your data during such transfers.

12. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for specific purposes.
Contract: When processing is necessary for a contract we have with you.
Legal Obligation: When processing is necessary for compliance with a legal obligation.
Legitimate Interests: When processing is necessary for our legitimate interests, provided that your interests do not override those interests.

13. Privacy Policy Contact Information

For any questions or concerns regarding this Privacy Policy, please reach out to us through our official communication channels.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Gardeners Lambeth operates, without regard to its conflict of law provisions.

15. Acceptance of Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services. Your continued use of the services following the posting of changes to this policy will be deemed your acceptance of those changes.